Credit Culture – Incentivizing Greed and Irresponsibility

Ken Connor, Chairman, Center for a Just Society in Washington, DC

On February 22, 2010, nine months after President Obama signed the legislation, new credit card rules designed to protect consumers from the unscrupulous and manipulative tactics of credit card companies went into effect. The legislative momentum that led to the passage of the Credit Card Accountability, Responsibility, and Disclosure Act (Credit CARD) has been building for years, and was thrown into overdrive by the economic meltdown of 2008. Countless Americans who felt they had been duped by greedy mortgage brokers and cheated by reckless Wall Street fat cats were only too happy at the prospect of throwing the legislative book at the corporate moguls who profit from our nation’s dependency on credit cards.

And throw the book we did.

Designed to put an end to many of the predatory practices that cost consumers up to $15 billion in late fees and other penalties each year, the Credit CARD Act will free millions of credit card users from retroactive interest rate increases on existing card balances and will give them more time to pay their monthly bills, greater advance notice of changes in credit card terms, and the right to opt out of significant changes in terms on their accounts. Senator Chris Dodd, the author of the Credit CARD Act, celebrated the passage of the new law:

“Gone are the days of gouging hardworking families with ‘any time, any reason’ rate increases and unreasonable fees and penalties. With the signing of this bill, President Obama has ushered in a new era where consumer protections will be strong and reliable, rules transparent and fair, and statements clear and informative . . . Today is the day we finally make credit card companies accountable to their customers and responsible for their actions.”

There’s no denying that credit card companies have employed shady tactics in pursuit of maximizing profits. And, much like their brethren at the big banks and on Wall Street, their failure to behave ethically has given the government an excuse to interfere in yet another corner of the free market. It didn’t take long, however, for consumer advocacy groups and others to point out that, in addition to making it more difficult for card companies to gouge their customers, the Credit CARD Act will make it a lot more difficult and a lot more expensive for everyday Americans to get, and keep, a credit card.

In short, since credit card companies are no longer able to pad their profits by exploiting those least capable of managing their credit responsibly, the companies are going to have to adjust their business and marketing model to reflect this new reality. This includes restricting the amount of business they are willing to do with “risky” customers. For the first time in years, sub-prime borrowers, college students, and other “vulnerable” segments of society will find their access to easy credit significantly curtailed.

While some may view this as an unjust response on the part of the credit card companies, responsible measures that push Americans to break their addiction to credit cards are a good thing. As a nation and as individuals, we’ve gotten to the point where we can hardly conceive of living life without access to an endless line of credit. Convinced that we can “have it all and have it now,” we’ve leveraged ourselves to the hilt, financing our food, clothing, shelter, transportation, entertainment – heck, even our government – with credit!

Not surprisingly, our lenders recognize the power they have over us and have used that power to keep us in bondage. This is not something new. The Old Testament Book of Proverbs cautions against the kind of recklessness and greed that leads to financial indebtedness, reminding us that “the rich rules over the poor, and the borrower is the slave of the lender.”

The average American – identified by the multiple credit cards in his wallet, the home mortgaged thrice-over, and the two cars in the driveway being paid for “on time” – has ignored the wisdom of these words for far too long, and the credit card companies have profited hand over fist.

For the time being, it appears that the playing field has been leveled. Because credit card companies are no longer permitted to load up the fine print with predatory and exploitative terms, irresponsible and ignorant consumers will be forced to reduce their dependency on credit as a means of living beyond their means.

It will be a painful lesson for consumers, but one we’re desperately in need of learning.

Attorney Ken Connor is the Chairman of the Center for a Just Society in Washington, DC, and the former President of the Family Research Council. He served as counsel to Governor Jeb Bush in Bush v. Schiavo during the Terri Schiavo case, and is co-author of “Sinful Silence: When Christians Neglect Their Civic Duty.”

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